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Garmin Connect Status

7 January 2015 @ 2:00 PM  / Garmin Connect / Sports / Fitness Blog /


Connect

First, we want to thank you for your continued patience and apologize for the issues Garmin Connect has been having recently. We understand how frustrating it is that you are dedicating time to being active and are having issues uploading your fitness data and seeking information on the status of Garmin Connect.

Going forward, we want to provide you the information you want, when you want it. We have created a dedicated webpage you can visit at http://garminconnect.com/status. This page will be the best and quickest way to look up the status of Garmin Connect. Here are the possible status updates for each category in Garmin Connect:

GC1

If the status is either "Limited" or "Down" an explanation will be provided on the exact issue we are encountering. 

In addition to the status page, there will be a banner on Garmin Connect Modern and Garmin Connect Classic if Garmin Connect is having any issues. Here is an example of what this will look like on Garmin Connect Modern:

Screen Shot 2015-01-08 at 9.36.27 AM

If any of the categories are "Online" and you personally are still experiencing issues, please visit http://www.garmin.com/us/support/ for more information to resolve your specific issue.

Also, we are working to correct the MyFitnessPal sync issues as soon as possible. Once it is restored, we will update the status page and Garmin Connect banner and sync both the current day and going back to backfill all of the missing data.

Thank you again for your continued patience as we work to restore Garmin Connect to its full capacity and correct the MyFitnessPal sync issues.

We are excited about the improvements being made and thank you for being a Garmin customer. 


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